Frequently Asked Questions (FAQ)
SOLID Desk:
- Made from premium quality oak tree slabs.
- Coated with ecological linseed oil.
- Features a 2cm thick solid oak table top with a 4cm thick edge.
- Available in 3 colours - Mahogany, Golden Crust and White Mist.
- Made from 2-3 mirrored one-piece massive oak planks.
- Coated with ecological linseed oil and varnished with lacquer for protection and a superior feel.
- The thickness of the oak wood planks are 4cm.
- Alive edge reflects the natural shape of the chosen oak tree.
- Available in 3 colours - Natural, Terra and Artic.
- Each piece is unique, and the design cannot be replicated.
The installation process is relatively straightforward and should take approximately 40 to 60 minutes, even for individuals with no prior experience in setting up adjustable standing desks. However, we recommend having two people present during installation as both the frame and work surface can be quite heavy.
To assist you further, we provide a comprehensive installation guide along with all of our adjustable desks. This guide is user-friendly and is available in English.
If you are located in UK, we can offer assembly service for extra 70£ - 95£
Each desk is equipped with a height-adjustable frame that features minimal integrated wire management solutions. However, it's essential to be aware that these built-in solutions are relatively basic, primarily designed for one-time cable organization. Managing and accessing your cables after the initial organization may not be as convenient.
To offer you a much better wire management experience. It is possible to purchase an optional cable management solution. This add-on is thoughtfully designed for easy assembly and efficient wire organisation. It ensures that you can effortlessly access and manage your cables whenever needed, providing a more professional and organised workspace.
Resolving Error Codes
- Press simultaneously (at the same time) buttons - 1,2 “up button”, the display will show 5.0
- Press ”down button”, the display will will show 5.5
- Press ”down button” again, the display will will show 5.3
- Press “save button”, the display will will show “On”
- Press ”down button”, the display will will show “Off”
- Press “save button”, the display will will show blinking 0
- Press and hold the “down button” till the desk reaches lowest position and calibrates.
To fix this, we recommend loosening these screws. It's important not to apply too much force when securing them. Tighten them to a maximum torque of 25 Newtons for proper functionality. Simply put, avoid over-tightening as the threads are designed to securely hold the leg without excessive pressure.
After this adjustment, the C11 error code should no longer be a problem. If you need further assistance, please don't hesitate to reach out to us.
- Press simultaneously (at the same time) buttons - 1,2 “up button”, the display will show 5.0
- Press “save button”, the display will shortly be blank.
- Now 0 will be blinking.
- Press and hold the “down button” till the desk reaches lowest position and calibrates.
- Now the display will show 62