FAQ

Only ALIVE and ACRYLIC collection desks arrive pre-drilled. If you wish your SOLID oak collection desk to have pre-drilled holes, note the request at the checkout when ordering or inform us in advance via email info@oakodenmark.dk

The installation process is relatively straightforward and should take approximately 40 to 60 minutes, even for individuals with no prior experience in setting up adjustable standing desks. However, we recommend having two people present during installation as both the frame and work surface can be quite heavy.

To assist you further, we provide a comprehensive installation guide along with all of our adjustable desks. This guide is user-friendly and is available in English.

If you are located in UK, we can offer assembly service for extra 70£ - 95£

Each desk is equipped with a height-adjustable frame that features integrated wire management solutions. However, it's essential to be aware that these built-in solutions are relatively basic, primarily designed for one-time cable organization. Managing and accessing your cables after the initial organization may not be as convenient.

To offer you a much better wire management experience. It is possible to purchase an optional cable management solution. This add-on is thoughtfully designed for easy assembly and efficient wire organisation. It ensures that you can effortlessly access and manage your cables whenever needed, providing a more professional and organised workspace.

Grommets are the perfect solution to keep your desk organised and clean without getting any cables troubling you while you are working. Grommets come in different shapes and sizes, including circular, and rectangular. When choosing your shape, you'll want to keep a few things in mind. For example, how many cables need to fit through the grommet? A rectangular will typically be able to handle more cables than a circular style opening.

• Wood is a noble and sometimes capricious material. Make sure to maintain a constant room temperature between 18°C and 21°C and a humidity level between 45% and 55%. Severe variations in temperature and humidity can subject your wood surface to stress that can lead to cracks or twisting. Therefore, place it away from heat sources such as heaters and fireplaces. Also, avoid being too close to a window.
• Ultraviolet rays (UV) can also damage your surface finish and discolor the wood. For this reason, you should avoid extended exposure to the sun. Also, get into the habit of moving decorative objects (lamps, vases, etc.) that are on your desk to prevent the effects of the sun from marking their location by the surrounding discoloration.
• Hot objects (coffee cups, dishes, etc.) put in contact with the wooden surface can create a reaction with the finish. At all times, place heat- resistant coasters or trivets on your desk before placing them on your work surface to prevent the wood finish composition from altering and leave undesirable rings.
• Beware of objects that you place directly on the surface of your wooden desk. They could scratch or discolor it. We recommend placing felt pads under any items to avoid scratches.
• Make sure to clean up spills, dirt, or stains quickly - you’ll get better results with less effort!
• Do not use powdered abrasives or other corrosive cleaning products such as hypochlorite bleach, hydrogen peroxide, nitric, hydrochloric acid, or lye. They will most likely damage the wooden surface.